Steph Simmons Enterprise IT Leadership | Cloud Architecture | Full-Stack Delivery
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Enterprise IT Leadership | Cloud Platform Engineering | Solution Architecture

Steph Simmons

I bring a decade of enterprise IT experience into cloud-native product development, AWS architecture, platform engineering, and full-stack delivery. I design with the after-launch reality in mind: clarity, reliability, ownership, and supportability.

10
Years in IT
3
Years hands-on cloud delivery
3
Cloud-native products delivered
Open to remote cloud platform, solution architecture, full-stack, and technical delivery roles
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Selected projects

app.quiclens.io
QuicLens lab analytics dashboard
01

QuicLens

Cloud-native lab analytics platform

A multi-tenant research analytics platform designed for neurodegenerative disease and prion research labs. QuicLens helps researchers analyze experimental data, review fluorescence kinetics, classify plate maps, evaluate dose-response results, and maintain audit-ready records in a cleaner, more structured workflow.

This project is intentionally not an ELN or research notebook. It is focused on analysis, interpretation, and decision-ready outputs for labs working with complex experimental data.

React TypeScript FastAPI DynamoDB AWS CDK / Lambda WorkOS SSO Plotly
Case study ↗ Code private — Available on request
purezen.stephsimmons.dev
PureZen spa concierge interface
02

PureZen

Serverless AI booking platform

A full-stack spa booking platform with a conversational AI concierge that takes guests from service questions to confirmed appointments — discovery, scheduling, rescheduling, and cancellation through a natural chat experience, grounded in live data so it never invents availability.

Behind it: a staff operations console with an agentic admin assistant that answers operational questions by querying real data, all on a fully serverless AWS backend defined in CDK.

FastAPI AWS Lambda API Gateway DynamoDB S3 / CloudFront Anthropic Claude AWS CDK
Case study ↗ Live ↗ Code ↗
rabbithole.stephsimmons.dev
RabbitHole event-driven video streaming platform
03

RabbitHole

Event-driven video-streaming platform

Upload a video and an autoscaling fleet of Fargate workers transcodes it into adaptive-bitrate HLS, streamed back through a CDN — with live status pushed over a WebSocket the whole way. A genuine event-driven, serverless-plus-container architecture built to scale to zero when idle.

The async-workload story end to end: presigned direct-to-S3 upload → EventBridge → SQS → Fargate ffmpeg → multi-rendition HLS → CloudFront, with real-time updates from DynamoDB Streams and per-transcode cost surfaced in the UI.

React · hls.js FastAPI · Lambda ECS Fargate · ffmpeg EventBridge · SQS DynamoDB Streams · WebSocket CloudFront Terraform
Case study ↗ Live ↗ Code ↗

About Me

I like the space between strategy and execution — where the good ideas actually have to work.

I’m an enterprise IT leader focused on cloud architecture, platform engineering, and full-stack delivery — bringing 10 years of operational experience into the way modern systems are designed, built, and supported.

My career started in enterprise support, where I learned how technology behaves when real users depend on it. Today, I lead an IT support team as an IT Manager, and I bring that operational perspective into cloud architecture and full-stack development.

I think beyond the build itself — designing for ownership, supportability, documentation, technical readiness, and the teams responsible for making systems work after launch.

I’m focused on roles where I can connect enterprise IT leadership with hands-on cloud and full-stack delivery — designing systems that are not only functional, but clear, supportable, and built for real-world use.

Certifications & Education
AWS Solutions Architect Certified
SAFe 6 Scrum Master Certified
MBA + MS, Management Information Systems UNO ’26
BS, Management Information Systems UNO
Cloud Architecture
AWS solution design, serverless patterns, infrastructure-as-code, and deployment decisions shaped by reliability, supportability, and real operational use.
Full-Stack Delivery
End-to-end product ownership across data models, APIs, React interfaces, authentication, workflows, and deployment.
Enterprise IT Leadership
Leadership experience that helps me design with ownership, documentation, technical readiness, handoffs, and long-term maintainability in mind.
Operational Delivery
Turning ambiguity into clear priorities, stronger processes, cross-team alignment, and systems that work beyond the initial release.
Work history
2021 – Present
Cloud + Product
Cloud & Full-Stack Product Development
Independent

Designing and shipping cloud-native products end to end, alongside a full-time enterprise IT leadership role. My independent work focuses on AWS, full-stack delivery, authentication, data workflows, and product architecture.

  • Built QuicLens, a multi-tenant research analytics platform for experimental lab data.
  • Built PureZen, an AI-powered booking concierge for service discovery and appointment workflows.
  • Owned product direction, data modeling, API design, React interfaces, authentication, and deployment.
  • Applied enterprise IT experience to design for supportability, documentation, ownership, and long-term use.
2025 – Present
Enterprise Leadership
IT Manager
Mutual of Omaha

Lead an enterprise IT service desk with responsibility for direct reports, team performance, operational excellence, technical readiness, process improvement, and cross-functional alignment across enterprise support functions.

  • Lead direct reports across enterprise support operations, coaching performance, consistency, service quality, and team development.
  • Collaborate with technical teams to understand enterprise changes, assess support impact, and prepare analysts for what is coming.
  • Strengthen operational readiness by improving support processes, documentation, communication, and team alignment.
  • Help prioritize time and attention toward multiple-affected issues that impact users, teams, systems, or business capabilities.
  • Use operational data and team feedback to identify readiness gaps, recurring friction, documentation needs, and improvement opportunities.
2020 – 2025
Technical Delivery
Technical Lead & Scrum Manager
Mutual of Omaha

Served as a technical lead and Scrum Manager for enterprise service desk and support operations, helping connect technical change, operational process, analyst readiness, and delivery execution.

  • Facilitated Scrum ceremonies, backlog conversations, planning discussions, and priority alignment for support and operational work.
  • Acted as a bridge between service desk operations, technical teams, and business priorities during enterprise technology changes.
  • Improved knowledge workflows, documentation standards, and support readiness for technical changes.
  • Used operational data to identify process gaps, coaching opportunities, and recurring support friction.
  • Helped analysts understand system changes, support expectations, and evolving workflows.
2018 – 2020
Enterprise IT
Business Systems Consultant
Mutual of Omaha

Focused on quality, process improvement, documentation, training, and support maturity across enterprise IT operations.

  • Developed quality practices that improved consistency across service interactions.
  • Analyzed support data to identify performance trends, procedural gaps, and coaching opportunities.
  • Improved documentation and support procedures to create clearer, more consistent workflows.
  • Translated operational needs into stronger training, guidance, and support practices.
  • Supported process improvement efforts that strengthened team performance and customer experience.
2015 – 2018
Enterprise IT
Service Desk Analyst → Senior Service Desk Analyst
Mutual of Omaha

Built a foundation in enterprise IT support, technical troubleshooting, customer experience, documentation, knowledge management, and analyst development.

  • Supported enterprise users across incidents, access issues, service requests, and technical troubleshooting.
  • Developed strong communication skills in a high-volume enterprise support environment.
  • Mentored analysts and contributed to stronger team knowledge sharing.
  • Helped build and maintain knowledge documentation to reduce repeat issues and improve consistency.
  • Created training materials and supported onboarding efforts for new analysts.

Technical stack

Cloud & AWS
Lambda
API Gateway
DynamoDB
S3
CloudFront
IAM
AWS CDK
Frontend
React
TypeScript
Vite
Tailwind CSS
Plotly
Backend
Python
FastAPI
REST APIs
WorkOS Auth
Anthropic LLM
Data
DynamoDB
NoSQL Modeling
pandas / NumPy
SciPy
Data Visualization
Delivery & Operations
Agile / Scrum
ITSM
Operational Readiness
Documentation
Process Improvement
Technical Leadership
Team Leadership
Cross-Team Alignment
Technical Readiness
Stakeholder Communication
Support Strategy

Get in touch

Open
to the
right work.

I’m interested in remote roles where I can combine enterprise IT leadership, AWS cloud architecture, product delivery, and hands-on technical execution. I’m especially interested in cloud platform, solution architecture, infrastructure, full-stack engineering, and technical delivery opportunities.

Email
ssimmons86@icloud.com
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LinkedIn
linkedin.com/in/ssimmonsne
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GitHub
github.com/jetty-setter
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